GratDeal Delivery Information
Shipping & Delivery Policy
Free Island-Wide Delivery • Safe Packaging • Real-Time Support
Free Island-Wide Delivery
We are happy to offer 100% Free Delivery on all orders across Sri Lanka. No minimum purchase amount required—shop your favorites without any extra shipping costs!
Fast Delivery Time
All orders are processed quickly and delivered directly to your doorstep within 5 working days across Sri Lanka.
How We Process Your Order
- Order Processing: Once you place an order, our team verifies and packs your item within 24 to 48 hours (excluding Sundays and Public Holidays).
- Courier Handover: Your package is handed over to our trusted courier partners for safe and fast transit.
- Delivery Timeframe: You will receive your parcel within 5 working days from the date of confirmation.
- Cash on Delivery (COD): If you choose Cash on Delivery, please ensure the exact amount is available when the courier driver arrives at your address.
Important Note: Delivery times may occasionally be delayed due to extreme weather conditions, public holidays, or courier disruptions. We appreciate your patience in such situations.
Delivery Address & Phone Numbers
To ensure smooth and hassle-free delivery, please double-check your shipping details before submitting your order:
- Provide an active mobile phone number so the courier driver can call you before delivery.
- Include accurate street address details, landmarks, and city names to prevent misplacement.
Need Help With Your Delivery?
If your order has not arrived within 5 working days or if you need to update your address, contact us immediately!