Frequently Asked Questions
Find quick answers to common questions about orders, shipping, returns, and payments.
We offer 100% Free Shipping on all orders right across Sri Lanka! There are no hidden fees or extra charges at checkout.
All orders are processed quickly and delivered to your doorstep within 5 working days anywhere in Sri Lanka.
Yes! We provide island-wide doorstep delivery across all districts in Sri Lanka through trusted courier partners.
We support convenient payment options including Cash on Delivery (COD) and Direct Bank Deposit / Online Bank Transfers.
After placing your order, you will receive a confirmation message via WhatsApp or email with your order details and Order ID.
We offer a 7-Day Return/Replacement Guarantee. If your item is damaged or faulty upon delivery, contact us immediately with photos/video proof, and we will arrange a replacement free of charge.
Simply reach out to our customer care team via WhatsApp or email within 7 days of receiving your package along with your Order ID.
Still Have Questions?
Can’t find the answer you are looking for? Our friendly support team is always here to help you!