Privacy Policy
Your Privacy Matters to Us • Transparent Data Protection • Safe Shopping
At GratDeal, accessible from Sri Lanka, one of our main priorities is the privacy of our visitors and customers. This Privacy Policy document outlines the types of information that is collected and recorded by GratDeal and how we use it to provide a seamless and secure shopping experience.
By using our website, placing an order, or communicating with us via email or WhatsApp, you hereby consent to our Privacy Policy and agree to its terms.
Information We Collect
- Personal Contact Details: Name, delivery address, contact phone numbers, and email address when you place an order.
- Order History: Details about the products you inquire about or purchase through our website or direct support.
- Technical Log Data: Standard server log details including IP addresses, browser types, ISP, and timestamp data.
How We Use Your Data
- Order Fulfillment: To process, pack, and dispatch your orders to your doorstep anywhere in Sri Lanka.
- Customer Support: To assist you via WhatsApp or Email regarding order tracking, product inquiries, or returns.
- Service Optimization: To analyze store interaction trends, improve our inventory, and enhance website browsing.
We do NOT sell, trade, or rent your personal information to third parties.
Your details are shared strictly with trusted third-party service providers solely for operating our business. This includes trusted courier and delivery partners in Sri Lanka who require your name, address, and phone number to deliver your packages safely.
We take reasonable security measures to safeguard your information against unauthorized access, alteration, disclosure, or destruction.
Like any other online store, GratDeal uses ‘cookies’ to store preferences and optimize user experience by customizing web page content based on visitor browser types or other information.
Our website may contain links to external sites (such as WhatsApp for direct communication). Please note that we do not operate these external sites and strongly advise you to review the Privacy Policies of those services.
Questions About Our Privacy Policy?
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.